Shipping Policy

At LadyLuma, we work with carefully selected international suppliers to offer exclusive, innovative, and high-quality products.

Processing Time

Orders are processed within 2–5 business days after payment confirmation.

Shipping Time

Estimated delivery times range from 7–25 business days depending on the destination country, product availability, and customs processing.

During promotional periods or holidays, delivery times may be slightly extended.

Tracking Information

All orders include a tracking number, which will be sent automatically by email once the package has been shipped.

Customs & Import Taxes

Depending on your country, customs fees or import taxes may apply. These charges are the responsibility of the customer.

Important Information

• We operate using international shipping partners.

• Orders containing multiple items may arrive separately.

• Delays caused by customs, carriers, or external factors are beyond our direct control, but we will always do our best to assist customers.

Example:

If you order two products from different suppliers, they may arrive in separate packages and at different times.